Privacy Policy

Data controller

Blythe Optical is the data controller responsible for personal information submitted through this website or provided at our workshop counter.

Legal framework

We handle personal records pursuant to UK GDPR and the Data Protection Act 2018 alongside applicable statutes in United Kingdom. Should any term here conflict with statutory requirements, the statute takes precedence.

Data collected through forms and telephone

When you contact us, we collect your name, phone number, email address, and the details of your spectacle requirements. When you place an order, we also keep a record of your written optical prescription, including sphere, cylinder, axis, and pupillary measurements.

Purposes and legal basis

We process your information to fulfill optical dispensing contracts, cut lenses accurately to your parameters, provide repair updates, and maintain required optical records under United Kingdom regulatory standards.

Storage period

We retain contact details for customer service continuity. Written prescription records and dispensing logs are stored securely for ten years in compliance with standard optical record-keeping guidelines, after which they are destroyed.

Sharing with staff and subcontractors

Your personal data is accessed only by workshop technicians and counter staff. We do not sell, rent, or trade your information. We share lens specifications with optical surfacing laboratories solely to manufacture custom lens blanks for your order.

Your rights and how to exercise them

Under UK data protection law, you have the right to request a copy of your personal data, ask for corrections to inaccurate records, or request deletion of non-statutory records. To exercise these rights, contact us by telephone or visit our workshop counter.

Questions about this policy

Contact [email protected] or call +44 114 653 0035 during Mon-Fri 07:45-15:30, Sat 09:15-14:00. We respond to every inquiry within one business day.

Merchant

Blythe Optical Workshop Ltd.

Registered address

11 Campo Lane, Sheffield, S1 2EF, United Kingdom

Email

[email protected]

Phone

+44 114 653 0035

Working hours

Mon-Fri 07:45-15:30, Sat 09:15-14:00

Registration

Company No. 04290535